Saying the seat is narrow is a complete understatement! We also purchased office chairs from Rove Concepts. I love the design of their products. Read what customers have to say, ... We love our new sectional. Another great purchase from Rove Concepts!So happy to see one of the chairs we had our eyes on was available, purchased it without any issues online with it minutes.Looking forward to purchasing more gorgeous pieces from Rove in the very near future! Further, I don’t understand the need to be a “member.” These kinds of programs are more a deterrent for me. Rove Concepts. Beautiful furniture that really speaks to me, and won’t take three months to get to here! Created with an eye for beautiful details, the Evelyn Modular Sofa enhances any lounge space. Ordering online was simply and effortless. 15 Reviews. Looking forward to our new bed frame. We pretty easy. While the full bodied, structured curves envelops you in undeniable comfort and a feel of exuberant luxury. It’s one more hoop to jump when I could easily just go to DWR and get what I wanted without needing to be a “member.” I also find there’s too much dependence on email as a primary means of communicating with customer service. This sectional couch is absolutely gorgeous. Michelle has been kind and … Customer Reviews. ... Rove Concepts … Unfortunately they didn’t have them available to try in the store and we discovered that they are way too firm. Thanks Rove!Shipping costs much higher than expected. Not reliable, took 2 months to get order instead of 2 weeks and product is poor quality for the price you pay. Better in real life than in the pictures. … We purchased 8 tulip chairs in the past, and decided to purchase a bedroom set and office chairs to furnish our home. $4,474.00 USD (13) ... Read what customers have to say, and let others know what you think by leaving a review here. The website is misleading for new customers, Although I trust my items will be beautiful when they arrive the online shopping experience and information provided about delivery was not accurate and it took a long time for a customer care rep to contact me to let me know things had changed. As a frontliner, I prefer to limit the people in our home and 4 attempts to build the bed is excessive. Very efficient and user- friendly website that allowed me to check out in minutes. Other than that, we are very excited for the chairs to arrive. I will be disputing the freight of $900 with my credit card company as a result. I was trying to find reviews for Rove Concepts and there are many and they are all over the place. Called in and they told me it was an old price. Had no issues with finding the one I wanted or with ordering online. It was shattered upon delivery. 100 Reviews | 4.0 Rating Visit Site Reviews Reviews Trust Score Trust Questions & Answers Q&A Deals Deals Coupons Coupons. Customer Reviews. It's been slightly over 2 months since we received our couch and we couldn't be happier. Highly recommend it to anyone looking for affordable furniture. Their representative was able to merge 2 orders into 1, thus saving time and delivery fees. Rove has the best photos out of the online furniture stores I looked at. The selection is pretty narrow so I’m haven’t trouble picking out what to use it on. 10 Reviews. B65SS-010. Glad we only opened the box on one of them. A classic backrest is replaced with a myriad of free-floating feather filled cushions, allowing rearrangement to your own satisfaction. Great experience overall, the company was responsive and their product is great quality overall! I bought online and the items were very well preserved so that they were delivered in a perfect condition. Rove Concept delivered a leather sectional to my newly remodeled apartment. 5 stars! Lastly, I cannot go back and easily view a picture of the product I purchased. I have had a great experience with my second order with Rove Concepts. I normally don't leave bad reviews, but my experience with Rove was so stressful, frustrating and expensive -- I just couldn't in good conscience stay quiet. After the third attempt, I just gave up and asked for a full refund and a cancellation of all my pending orders. The concierge went above and beyond to help me customize my order making sure i got exactly the configuration i needed for the hugo modular sectional. Gorgeous set very spacious and luxurious look and feel. Thank you! Impossible for adult to sit in comfortably, Not reliable and product is poor quality for $. They are equally firm to a plastic chair. This head turning sectional blends traditional style and comfort with modern industrial technique. This sectional (I bought it in Malmo) is literally perfect for my space. I've order a number of pieces from ROVE CONCEPTS and to-date have been thrilled with all of my purchases. 645 reviews for Rove Concepts, rated 3.00 stars. I like the design and extra storage space under the bed. Rove has the best photos out of the … 2-4 of the 8 chairs ordered had quality issues which was disappointing after the long lead time. Customer service over the phone was exceptional. 9 Reviews. It looks very modern, in an high-end Italian showroom kind of way, and most importantly has the right proportions. Although it was on back order so took a while to arrive, the delivery itself was quick and efficient. First, the collection of pieces of furniture Rove Concepts carries is much nicer than other sites that I have visited. Firm sitting, velvet fabric is high-quality and stunning. Write A Review (It only takes 30 seconds!) The fabric feels and looks luxurious. I bought something during a deal that promised an $800 voucher and still haven’t received it. Michelle has been simply the best in helping me selecting the right furniture. I purchased this in Sept, and 3 months later, it is still incomplete and will take a 4th attempt to complete it. No surprises. Great Website store if your a lover of modern design. Purchased the Milo sectional . I found the website easy to navigate and fully informative about the items I researched. I ordered a sectional and the Marcus table. Dresden Sectional Sofa. Read real customer ratings and reviews or write your own. Ordering process was simple and easy. Rove Concepts. When I do get a response they make another excuse. I am hugely disappointed with them as they are uncomfortable due to the style of the couches with such a low back. I did not find much that was above and beyond about this experience. Ordered a bed frame from them. I have been very please with the process and products. Also seems like there is lots of fake reviews good and bad once. Not Rove… Shop the Rove Concepts Milo Modern Classic Mist Grey Performance Modular Sectional Sofa and other Sofas & Sectionals at Kathy Kuo Home Kathy’s 12 Days of Giveaways! © 2020 Trustpilot, Inc. All rights reserved. They're very comfortable and easy to clean which my clients love. Enter for your chance to win a … Online experience from placing an order to check out has been pleasant thus far. The sleek and flat profile of the Modern Milo Modular Sectional marries sophisticated style with casual comfort. Besides waiting 2-3 months for delivery, the Winston table was delivered without a tabletop. Paid for white glove service and did not get that. Incorporate modern simplicity into any outdoor living space with our Francis Modular collection. Fingers crossed- so far I have had an amazing experience with Rove Concepts. THREE TIMES. Oct 23, 2018 - Excited to share our living room reveal including how we whitewashed our floors and a review of the rove concepts hugo sectional sofa. Very satisfied, thank you. My first order was for a bedroom with residential project and my second order is for waiting room furniture for a commercial project. While long delivery times are somewhat a common problem in the industry, Rove Concepts handles it fairly fine, and although I experienced delays on every single one of my orders, they were a matter of days from the agreed delivery timespan… There is no cushion to the seat nor back, and reclining the chair requires a strong body or a 2 man assist. Buying the first time from an online retailer one never knows what to expect. My review concerns only the online ordering process, as I have not been informed my items are ready for pickup. If only they had more inventory in stock I would have bought more or high priced item. I look forward to obtaining the pair of Tulip side chairs I ordered. We told them not to worry about it and did it ourselves. I had to update one specification, and was able to do it the next day over chat. $4,099.00 USD (147) ... Read what customers have to say, and let others know what you think by leaving a review here. I love the look of the products and the website.The concierge team was really helpful, specifically Juan! Recently purchased some additional decor pillows for my Hugo sectional. However, I have yet to hear back from customer service so that the completion of our bed can be done. Rove provided all the answers I needed… Rove provided all the answers I needed while buying a dining table virtually, and how certain chairs might fit with the table. Only the latest review will count in the company's TrustScore. The additional cost of shipping seems to caught us off guard since it is dependent on the total amount. Rove Concepts. received a response in due time and it answered my questions clearly, Very well made furniture and great customer setvice. While I love the hunter bed and nightstands, the sophia sectional was a big disappointment. Same for the Ottoman. And now as soon as possible, we can use your goods again. So far so good! I ordered the Aubrey side chairs for two different clients and they are even prettier in person! Share your voice on ResellerRatings.com Pricing is phenomenal. Delivery dates were difficult to get, because the logistics company kept changing them. Made of high performance materials and a built-in teak slat styled table; the Francis Modular is perfect for … Easy to use platform and provides all the information needed to understand what your buying. The furniture was amazing. Milo is a full modular piece, with add-on pieces to customize a configuration that fits your … Mar 10, 2018 - Excited to share our living room reveal including how we whitewashed our floors and a review of the rove concepts hugo sectional sofa. Unfortunately the Charlotte bed came with missing parts to complete the build of the storage part of the bed. Rove Concepts Reviews. Very good products, nice design and high quality. Every piece that I get is a delight! Then, I went online trying to search for a promotional code for Rove Concepts … Purchased the Milo sectional. I had to contact customer service about changing the fabric and applying a voucher and it went very smoothly. Love it all. Complete any space and pair the Voltaire Sectional … They do not answer the phone or respond to emails. I purchased two sectionals from Rove Concepts this spring. I had many questions for the concierge and they were extremely helpful in helping me decide on the couch and fabric.Swatches arrived quickly... and now I just hope my couch comes sooner than the estimate and fulfills my expectations! play video. Rove Concepts are awesome with their… Rove Concepts are awesome with their customer care. 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